Guide
Before your annual service, ensure the boiler and controls are accessible and remove stored items from around the unit so checks can be completed safely.
Keep any previous service records, warranty documents, and notes on recent symptoms ready for the engineer at the start of the visit.
Mention changes in performance such as unusual noise, longer heat-up times, or inconsistent hot water, even if the boiler is still running.
A complete service should include safety and performance checks, discussion of findings, and clear advice on any recommended follow-up work.
After the visit, store your service report with property records and set a reminder for the next annual appointment window.
Consistent annual servicing supports safer operation, more reliable winter performance, and better long-term system efficiency.

